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Underground wires  

 

 SJP
Member
Joined: 4 months ago
Posts: 2
02/10/2019 1:28 pm  

Hi - our electrical wires run underground from the street to our house. Will this affect our access to Comcast? We do not have poles up our drive to deliver wires to the house - I noticed that they wired to our neighbors house but not ours. How can we find out about this? Thanks.


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Member Admin
Joined: 2 years ago
Posts: 7
02/10/2019 1:34 pm  

Hi SJP,

That is a great question. Unfortunately we are not able to answer that one. I would reach out to Comcast Customer Service and check with them. You may need to wait until your area is marked as "serviceable" before they can answer that question.


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 SJP
Member
Joined: 4 months ago
Posts: 2
03/10/2019 11:19 am  

Thanks. I don't really know how to talk to customer service since I don't have an account. Is there a specific person or number to call? 


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